If you’re seeing Canon Printer Error 1310, your printer has encountered a problem that typically relates to the paper feed mechanism, print job processing, or an internal printer issue. This error can stop printing unexpectedly and may appear while printing large documents or after a paper jam.

The good news is that Error 1310 is often easy to resolve with a few troubleshooting steps. This guide explains what causes Canon Printer Error 1310, how to fix it, and what you can do to prevent it from happening again.

What You’ll Learn

• What Canon Printer Error 1310 means
• Common causes of Error 1310
• Step-by-step troubleshooting methods
• How to fix paper feed problems
• Driver and software solutions
• When to reset your Canon printer
• Preventive maintenance tips
• Frequently asked questions

What Does Canon Printer Error 1310 Mean?

Canon printer error 1310 generally indicates that the printer cannot complete a print job because of a paper handling issue, communication problem, or an internal hardware interruption. Depending on the printer model, the error may also appear alongside flashing indicator lights or additional messages on the LCD screen.

Most users experience this error when:

• A paper jam is partially cleared.
• Paper is loaded incorrectly.
• The paper feed rollers are dirty.
• The printer driver sends corrupted print commands.
• Firmware or software conflicts occur.
• Internal printer components temporarily stop responding.

Understanding the root cause makes troubleshooting much easier.

Common Causes of Canon Printer Error 1310

Several issues can trigger this error. The most common include the following:

• Paper jam inside the printer
• Misaligned paper in the input tray
• Dirty or worn paper feed rollers
• Unsupported paper size or paper type
• Corrupted print queue
• Outdated Canon printer driver
• Loose USB or unstable Wi-Fi connection
• Temporary firmware glitch
• Internal hardware malfunction

Before replacing any parts, it’s always best to work through the basic troubleshooting steps.

How to Fix Canon Printer Error 1310

Follow these solutions in order. After each step, try printing a test page to see if the problem is resolved.

Restart the printer.

Many temporary printer errors disappear after a complete restart.

Steps:

1. Turn off the Canon printer.
2. Unplug the power cable.
3. Wait for about 60 seconds.
4. Plug the printer back in.
5. Turn it on and print a test page.

This simple reset clears temporary memory errors that may trigger Error 1310.

Check for Paper Jams

Even a tiny piece of paper can prevent the printer from working correctly.

Inspect:

• Rear paper access door
• Paper cassette
• Output tray
• Inside the printer near the rollers
• Duplex printing area (if available)

Remove any jammed paper slowly using both hands to avoid tearing it.

Avoid pulling paper forcefully, as small fragments left inside the printer can continue causing the error.

Reload the Paper Correctly

Incorrect paper loading is a common cause of Canon printer errors.

For best results:

• Fan the paper stack before loading.
• Do not overfill the paper tray.
• Align the paper guides snugly against the paper.
• Use only supported paper sizes and weights.

Using curled or damp paper may also trigger feeding problems.

Inspect the Paper Feed Rollers

Dirty rollers struggle to grip paper properly.

To clean them:

1. Turn off the printer.
2. Open the paper feed area.
3. Use a lint-free cloth slightly dampened with water.
4. Wipe each rubber roller carefully.
5. Allow the rollers to dry completely before restarting the printer.

Regular cleaning improves paper feeding performance.

Clear the print queue.

A corrupted print job may repeatedly trigger Canon Printer Error 1310.

Windows

1. Open Settings.
2. Select Printers & Scanners.
3. Choose your Canon printer.
4. Open the print queue.
5. Cancel all pending print jobs.

macOS

1. Open System Settings.
2. Select Printers & Scanners.
3. Open the printer queue.
4. Delete all pending jobs.
5. Send a new print command.

This refreshes communication between the computer and the printer.

Update or Reinstall the Canon Printer Driver

An outdated or damaged driver may send incorrect print commands.

Update the driver by:

• Downloading the latest version for your printer model.
• Removing the existing driver if necessary.
• Restarting the computer.
• Installing the updated driver.
• Printing a test page.

Keeping drivers updated improves printer stability and compatibility with Windows and macOS updates.

Check USB or Wi-Fi connectivity.

Communication interruptions may cause the printer to stop during printing.

If using USB:

• Try another USB port.
• Replace damaged cables.
• Avoid USB hubs.

If using Wi-Fi:

• Restart the router.
• Ensure the printer is connected to the correct wireless network.
• Move the printer closer to the router if the signal is weak.

Stable communication reduces printing interruptions.

Reset the Canon printer.

If none of the previous methods work, perform a printer reset.

General reset procedure:

1. Turn off the printer.
2. Disconnect the power cable.
3. Wait one minute.
4. Reconnect power.
5. Restart the printer.

Some Canon models also include a factory reset option in the Settings menu. Keep in mind that this may remove saved Wi-Fi settings and custom preferences.

When Canon Printer Error 1310 May Indicate Hardware Failure

If the error persists after completing all troubleshooting steps, the printer may have a hardware issue.

Possible causes include the following:

• Worn paper feed rollers
• Faulty paper feed sensor
• Damaged carriage mechanism
• Internal logic board problem
• Mechanical obstruction

In these cases, professional servicing or replacement parts may be required.

Tips to Prevent Canon Printer Error 1310

Preventive maintenance reduces the chance of future errors.

Follow these best practices:

• Keep the printer clean.
• Remove dust from the paper tray regularly.
• Store paper in a dry location.
• Use genuine or high-quality compatible supplies.
• Keep printer firmware updated.
• Avoid overloading the paper tray.
• Print regularly to keep internal components functioning properly.
• Clean the paper rollers every few months.

A well-maintained printer is less likely to experience recurring paper feed errors.

Quick Answers

What is Canon Printer Error 1310?

Canon Printer Error 1310 usually indicates a paper feed problem, print queue issue, driver conflict, or temporary printer malfunction that prevents printing.

Can a paper jam cause Error 1310?

Yes. Even small pieces of paper left inside the printer can trigger this error.

Will restarting the printer fix Error 1310?

In many cases, yes. Restarting clears temporary memory and communication errors.

Frequently Asked Questions

Why does Canon Printer Error 1310 keep returning?

Recurring errors usually indicate dirty rollers, damaged paper sensors, outdated drivers, or poor-quality paper.

Can outdated drivers cause Canon Printer Error 1310?

Yes. Corrupted or outdated printer drivers may interrupt communication between your computer and the printer.

Does Error 1310 damage the printer?

No. The error is a warning that something is preventing normal operation. Resolving the underlying issue usually restores normal printing.

Should I perform a factory reset?

Only if basic troubleshooting fails. A factory reset removes saved settings and should be considered a last resort.

When should I contact Canon support?

If Error 1310 continues after checking for paper jams, updating drivers, cleaning rollers, resetting the printer, and verifying connections, the issue may require professional diagnosis or hardware repair.

Conclusion

Canon Printer Error 1310 is most commonly linked to paper feed problems, communication failures, or temporary software issues. In many cases, restarting the printer, clearing paper jams, cleaning the rollers, updating the printer driver, and resetting the device are enough to restore normal operation. If the error persists after all troubleshooting steps, the problem may involve internal hardware that requires professional service. Regular maintenance and proper paper handling can help prevent Canon Printer Error 1310 from occurring again.