Canon printers display support codes when they detect a problem that prevents normal printing or scanning. These codes help identify the exact issue, making troubleshooting faster and more accurate. Whether you’re dealing with a paper jam, ink cartridge error, print head issue, or communication problem, understanding the support code is the first step toward fixing your printer.

In this guide, you’ll find a comprehensive Canon Printer Support Code List, explanations of the most common errors, their possible causes, and proven troubleshooting methods to get your printer working again. This resource is designed for Canon PIXMA, MAXIFY, imageCLASS, and other popular Canon printer series.

What You’ll Learn

• What Canon printer support codes mean
• Complete Canon Printer Support Code List
• Common paper jam and ink-related errors
• Print head and hardware support codes
• Wireless and communication error fixes
• General troubleshooting tips
• When to contact Canon support
• Frequently asked questions

What Is a Canon Printer Support Code?

A Canon printer support code is a numeric or alphanumeric error displayed on the printer screen or your computer when the printer detects a problem. Each support code corresponds to a specific issue, allowing users to identify the cause and apply the correct solution.

Support codes may indicate:

• Paper jams
• Empty or faulty ink cartridges
• Print head problems
• Hardware failures
• Scanner issues
• Wireless connection errors
• Maintenance requirements

Understanding these codes can save time and help prevent unnecessary repairs.

Complete Canon Printer Support Code List

Below are some of the most common Canon printer support codes and their meanings.

Support Code	Description	Possible Cause
1000	The rear tray out of paper	No paper loaded
1003	Paper jam	Paper stuck inside printer
1200	Cover open	Printer cover not closed
1300	Paper jam	Paper feed blocked
1365	Output tray closed	Output tray not extended
1401	Print head not installed	Missing print head
1403	Print head temperature error	Faulty print head
1470	Ink cartridge installation error	Cartridge not seated properly
1682	The ink cartridge cannot be recognized	Damaged cartridge chip
1684	Incorrect ink cartridge	Unsupported cartridge
1688	Ink has run out	Replace cartridge
1700	The waste ink absorber nearly full	Maintenance required
1890	Protective material left inside	Packaging not removed
2500	Automatic print head alignment failed	Paper or alignment issue
5100	Carriage error	Obstruction inside printer
5200	High print head temperature	Ink system problem
6000	Paper feed error	Roller or feed issue
6500	Internal hardware error	Main board failure
B200	Print head failure	Serious hardware issue
P02	Carriage movement error	Jammed carriage
P03	Line feed error	Paper feed mechanism problem
P05	ASF sensor error	Paper feed sensor issue
P07	Waste ink absorber full	Service required
P10	Hardware malfunction	Internal error

Common Canon Printer Paper Jam Support Codes

Paper jams are among the most frequently reported Canon printer problems.

Common support codes include:

• 1003
• 1300
• 6000
• P02
• P03

To resolve paper jam errors:

1. Turn off the printer.
2. Remove any jammed paper carefully.
3. Check the rear tray and output tray.
4. Inspect the paper feed rollers.
5. Reload clean, flat paper.
6. Restart the printer.

Avoid pulling paper forcefully, as it may damage internal components.

Canon Ink Cartridge Support Codes

Ink cartridge issues often prevent printing until resolved.

Common ink-related support codes include:

• 1470
• 1682
• 1684
• 1688

Try these solutions:

• Remove and reinstall the cartridge.
• Clean the cartridge contacts.
• Replace empty cartridges.
• Ensure compatible Canon cartridges are installed.
• Restart the printer after installation.

Using damaged or incompatible cartridges may trigger recurring support codes.

Print Head Support Codes and Solutions

The print head controls ink delivery during printing. Problems with this component can produce several support codes.

Common print head errors include:

• 1401
• 1403
• 5200
• B200

Troubleshooting steps:

1. Turn off the printer.
2. Remove the print head.
3. Clean electrical contacts gently.
4. Reinstall the print head.
5. Perform a nozzle check.
6. Run a print head cleaning cycle.

If the B200 support code persists, the print head or printer may require professional servicing.

Canon Printer Hardware Support Codes

Some support codes indicate internal hardware failures that cannot be resolved through routine maintenance.

Examples include:

• 6500
• P10
• B200

Possible causes:

• Main board failure
• Electrical malfunction
• Internal sensor errors
• Damaged print head

If these codes remain after restarting the printer, contact Canon support or an authorized service center.

Wireless and Communication Support Issues

Although many wireless problems do not display a support code, they can interrupt printing.

Check the following:

• Printer connected to the correct Wi-Fi network
• Router functioning normally
• Updated printer drivers
• Stable wireless signal
• Correct printer selected as default

Restarting both the printer and router often resolves temporary communication issues.

General Troubleshooting Tips for Canon Printer Support Codes

Before seeking professional assistance, try these basic troubleshooting steps:

• Restart the printer.
• Restart your computer.
• Update Canon printer drivers.
• Install the latest firmware.
• Clear the print queue.
• Check for paper jams.
• Verify ink cartridge installation.
• Perform print head cleaning.
• Reset wireless settings if necessary.

Many common support codes disappear after completing these steps.

How to Prevent Canon Printer Support Codes

Preventive maintenance helps reduce printer errors and extend printer life.

Best practices include:

• Use genuine Canon ink cartridges.
• Keep the printer clean.
• Avoid overloading the paper tray.
• Store paper in a dry location.
• Print regularly to prevent clogged nozzles.
• Install firmware updates.
• Clean rollers periodically.
• Turn off the printer properly using the power button.

Routine maintenance minimizes unexpected interruptions.

When Should You Contact Canon Support?

Contact Canon support if:

• The printer displays hardware support codes repeatedly.
• The B200 error continues after troubleshooting.
• The printer will not power on.
• Internal components appear damaged.
• Firmware updates fail repeatedly.
• The printer makes unusual grinding noises.

Professional diagnosis may be required for hardware-related issues.

Frequently Asked Questions

What is a Canon printer support code?

A Canon printer support code is an error number that identifies a specific printer problem, helping users troubleshoot and resolve issues more efficiently.

How do I clear a Canon support code?

Turn off the printer, resolve the underlying issue, restart the printer, and verify whether the support code disappears. Some hardware errors require servicing.

What is Canon support code B200?

B200 indicates a print head or internal hardware failure. Cleaning or replacing the print head may resolve the issue, but persistent errors often require professional repair.

Why does my Canon printer keep showing support codes?

Recurring support codes may result from outdated firmware, damaged cartridges, paper feed issues, hardware faults, or improper printer maintenance.

Can I use my printer while a support code is displayed?

Most support codes prevent normal operation until the underlying issue is resolved. Continuing to use the printer without fixing the error may cause additional damage.

Conclusion

Understanding the Canon Printer Support Code List makes it much easier to diagnose and fix printer problems quickly. From simple paper jams and ink cartridge issues to more advanced print head and hardware errors, each support code provides valuable information about what needs attention. By following the troubleshooting steps outlined in this guide and performing regular printer maintenance, you can resolve many common Canon printer issues without professional assistance and keep your printer operating reliably for years to come.